When a dealership earns recognition for both customer satisfaction and workplace culture, it's worth paying attention. Orangeville Nissan in Mono, Ontario, has been honoured with two major awards in 2025: the Nissan Global Award of Excellence and Automotive News' Best Dealerships To Work For award. Together, they tell a clear story about what makes this dealership stand out.
Two Awards, One Connection
The Nissan Global Award of Excellence recognizes dealerships that deliver strong results in sales performance, sales growth, customer satisfaction, and owner loyalty. It's Nissan Canada's way of identifying which dealers consistently meet the standards that matter most to buyers.
The Automotive News Best Dealerships To Work For program highlights dealerships that create supportive, positive work environments for their teams—even when facing industry and economic challenges.
What connects these two awards? A simple principle: when employees are valued and supported, they're better equipped to serve customers well. Orangeville Nissan's double recognition shows that the dealership has built a culture where both employees and customers benefit.
Building a Team That Delivers

In a recent interview, dealership owner Joe Pilla has been clear about the importance of team culture. When he took over the dealership in 2006, annual sales were at 98 units. Today, the dealership sells approximately 1,200 vehicles per year.
"The award means everything," Pilla said. "We have a strong team, and the secret is the integrity at this dealership. We go above and beyond to make our customers happy."
General Manager Jamie Patterson noted that the recognition reflects real feedback from customers. "This really shows the fact that we are doing our job for our customers," Patterson explained. "We are a community-based dealership, and this is a reflection of what our customers feel about the job we do for them."
Why Workplace Culture Matters to You
The connection between employee experience and customer service isn't abstract. When a dealership invests in training, support, and a positive work environment, that shows up in every interaction you have—whether you're buying a vehicle, scheduling service, or asking questions about parts.
Employees who feel valued are more likely to take ownership of their work, go the extra mile, and build long-term relationships with customers. That's what the Automotive News award recognizes, and it's what makes the customer satisfaction results possible.
For Orangeville Nissan, earning both awards in the same year confirms that the dealership has built something sustainable: a workplace where people want to contribute, and a customer experience that keeps people coming back.
Global Recognition, Local Focus

Orangeville Nissan has earned the Nissan Global Award of Excellence for the fifth consecutive year. That level of consistency doesn't happen by accident. It's the result of maintaining high standards year after year, not just during one strong quarter.
The dealership's reputation has grown to the point where customers travel from far and wide to purchase their vehicles in Orangeville.
For residents of Mono and the surrounding areas, these awards offer reassurance. You're working with a team that has been recognized at the national and global levels for doing exactly what they say they'll do: deliver quality service backed by a culture of integrity.
Visit Orangeville Nissan to see how a great workplace creates a better customer experience.